Review Chapter Eleven Case: Zappos Is Passionate ce Customers at the purpose of Ch. 11 of Office Driven Technology.
Respond to the subjoined in a incompleteness of 175 words:
Consider whether you are ce or abutting the subjoined declaration in the electronic age: Customer relationships are past main than eternally, and Zappos provides the fantastic benchmark that complete corporations should ensue. Select a aspect in the evidence and clear your apology.
Does Zappos portraiture a CRM? How can using a CRM patronage office operations?
What are the benefits and challenges of using a CRM in a office?
What would you intimate as best practices that should be portraitured ce a CRM to be fortunate? Explain your apology.
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